Lenovo — Lenovo vibe Z2 Pro smart phone

Address:	Bangalore, Karnataka, 560037
Website:	www.lenovo.com

I had purchased LENOVO VIBE Z2 PRO smart phone from Flipkart in Nov 2014 for Rs 32900/- and i had one year warranty for the phone. I found some problem with the connector on/off button in Sep 2015 and when i took to the authorized service center in Vizag for inspection, i was informed that there is a problem with the button and after 15 days they changed the button. The problem is repeated again after 4 days it is changed and when i took the smart phone to the service center, they confirmed that it is a mother board problem. they asked me to wait till the spare part is reached. After that, i started using the phone with the external power bank for switching on the phone as the on/off button is not functioning. I went so many times to service center for status of the mother board for my LENOVO mobile and i started contacting the company directly asking for replacement of the smart phone. But, they refused to provide new mobile. I don't have my smart phone which is lying with the service center in vizag and i am deprived of my right for providing me a new mobile as it is faulty. Please provide me justice.