Lenovo — Make k-3 note mobile

Address:

711110

Against our order No. OD[protected] a K3 Note of LENOVO delivered on 6th instant.
While checking the spare items it is observed that following items are not functioning -
1. Screen Guard provided along with the Mobile set
2. Air-tel Seam Card is not getting activated.

Please guide me properly and/or arrange replacement of these two items.

With regards,