Lenovo — mic problem on lenovo k6 power mobile | |||||
I recently purchased above phone on 23/05/2017. After 10 days i noticed a problem that voice cannot hear by the receiver when i talk. I call to lenova customer care as per their suggestion i visited their service centre. Service centre person told to replace the "mic" of set (On 06/06/17), after replacement of mic again same problem happened. This time also they suggeted to replace the mic (On 12/07/17). So far 2 mic replaced. I asked customer care person to replace the set since 1st problem. They told we only replace the mic only not handset till warranty period. I asked, if same part of mobile becomes problem repediately, it is a manufacturing fault, why you cannot replace the mobile and can you give assurance for 2nd mic durabilty. But they are not giving correct explanation till today. Was this information helpful? | |||||
Lenovo customer support has been notified about the posted complaint. | |||||
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