Lenovo — Mis selling of 36 months Premium Care package - Sealed Battery Warranty not included

Address:

Gurgaon sector 49, Gurgaon Delhi

Description: Sealed Battery Warranty is part of 1 year standard warranty on purchase of new laptop and is available till 25Mar'23, hence I opted to purchase extended warranty.

Lenovo salesman Mr. Tippu advised me and While purchasing the extended warranty 36 Months Premium care package, it was not mentioned that the sealed battery won't be included in the warranty.

I keep getting prompts to purchase extended battery warranty (image attached), and after multiple calls and emails, I was informed by one Ms. Pooja of lenovo tech help; it's not possible or applicable to me as per policy since I've the Premier Care package.

If it was mentioned, I've would have questioned the illogical conditions of the Premium Care package, of not supporting warranty of battery and sought another package.

No way its mentioned in the Premium care that the Sealed Battery Warranty is excluded or not part of the package, refer the below clause and the attachment of all package features

3Y On-site/In Home, 9X5 2BD
ID
UGR
Start Date
[protected]
End Date
[protected]
This product has a three year limited warranty which includes a warranty upgrade. This product is entitled to parts, labor and on-site/in-home repair service. If an issue cannot be resolved by phone, Lenovo will schedule an appointment and dispatch a certified technician to you. Service is available Monday-Friday (except holidays). In some specific issues it might be required system to be shipped to Lenovo Service Center.

So I need a resolution on this issue of sealed battery warranty purchase prior to 25Mar'23. I've been speaking and writing to Lenovo about the same issue for months now.