You have taken inspection fees.Rs. 173.00 for sort out the actual problem for my lenovo p-780 mobile, and after (without) full check up and inspection hcl service ltd told me the mobile mother board has some problem and must change the same and its changing cost rs, 9000.00 (approx) no alternative solutions, and that time it was impossible for me to bear such expenses rs, 9000.00. So, i got checked the same outside and repaired them at a very nominal charged for rs- 950.00, now the my mobile set is fully running well and good. In view of the above, i claim herewith the refund of my inspection charged amount with penalty for wrong information provide and charging the huge amount and misguide the customer having no proper checking and inspection the mobile wheres the customer must pay the full inspection charged.
Surajit Das.
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