Lenovo — Mobile is not repaired almost a month has gone || Very poor customer support and company

Address:New Delhi, Delhi, 110058
Website:www.lenovo.com/contact/in/en

I have submitted my lenovo vibe s1 phone on 20th sep 2016 with sr no:- soin[protected] in janakpuri branch new delhi, but my phone is not repaired yet. Every week i just only receive a message "we are waiting for part". I have no idea from where the part is coming.
I ask customer support to provide a phone to use then but they said they would not provide any phone.
I have mailed to lenovo support on 5th oct 2016, they promised me to solve it asap but a week has gone but there is no resolution.
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