Lenovo — Mobile Lenovo S850 multiple problems.

Address:

Gautam Buddh Nagar, Uttar Pradesh

I bought my mobile Lenovo S-850 in March 2015.Following problems were faced in April & again in May 2015:(a)phone gets "switched off" by its own & not gets "ON" by On/Off switch or otherwise (b)gets heated up within 3-4 min. of talking. It was kept in HCL touch service center for about a week each time & returned rectified. Again on 25th June, problems faced: (a)Showing full network indication but neither receiving nor sending any communication (b) I have observed that its reception is week compared to another set of my colleague, at the same location by the same service provider (c)gets heated up within 3-4 min. of talking (d) Ringer not working.The issue appeared around 20/6/2015 for 4-5 hours but got rectified on its own after switching the device ON & OFF repeatedly. It is a severe harassment to make rounds of HCL service center repeatedly. I met one person having similar "On/Off" problem in his S-850 & another for his A-7000 models, who visited NOIDA service center on 25/6/2015. My mobile job cards no. is SRIN[protected] dated 26.06.2015. Above all, HCL service center personnel are rude in customer dealing & casual in writing all problems in job card, stating space constraint . I will be compelled to approach suitable forum if Lenovo doesn't replace it with a new phone & provide a fresh two year warranty.