Lenovo Mobile — misled by lenovo team & mobile not received from service centre from last 35 days

Address:	382170
Website:	[email protected]

Sir, i am getting right information about my phone from last 35 days while i am following the service center and call from 35 days, they are giving wrong information to me, and not giving the backup phone to me after demanding, i never received a phone call from levono side..

1. Sir, i am from kadi which is approx 50km from your service centre, i am not happy by lenovo service due to unsatisfactory serive of levono team and waste my two days and return my phone without any doing while on resetting the phone data was remain same in phone shown to lenovo team same day.

2. No call from lenovo team till date, please tell me how much time you required to you repair a simple phone while the warranty of phone is only 365 day in which already you have taken 33 days till 25.07.2017.

3. Call centre suggest me to pick the phone and give it to other lenovo service centre, if your's this service having not facility to repair the phone than why should i go to do this, why the company/ service centre not did it till. Why customer waste his time and money to do this foolish type of activity.

4. After a long disucssion of 43 min 48 sec, i was surprised that lenovo service centre has been closed so call centre exceutive said that, he is accelerating the my issue to senior management and some of lenovo responsible person call me in next 24 hrs. I din't recevied any infromation from call centre and service centre or lenovo team about closing of service centre.

5. When i reached at service centre, than found open and call centre persom misled me and waste my time


My phone warranty has been over, when i can get my phone and what is its reliability after service while service return my phone without doing and now warranty has expired

What should in do, please suggest.

Regards
Vyapak sharma
[protected]