Lenovo — Mobile service not good

patilr3

from Pune, Maharashtra

Address:

411039

I do have lenovo zuk z1 mobile its in warranty i have submitted it for servicing
At "sara mobile shopee" pimpri pune - 411018 maharashtra on 8th may 2017.

The service given by this service center is ridiculous, its been about to finish 1 month yet i have not received my mobile.

I have visited thrice at service center reply by them was meaningless and totally
Unacceptable. They have given me reason your part is not available. Everytime they have given me false commitment you will get your mobile in another two days.

After 15 days they started giving me reply your part is in transit yet not received. They are not at all supportive.

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Lenovo customer support has been notified about the posted complaint.

Jun 13, 2017

Updated by patilr3 My Details -

IMEI NO - [protected]
MODEL - Z1221