Lenovo — mobile under warranty but not serviceable

Address:

560040

Dear all
Lenovo vibe k5 note mobile bought on 31st december, 2016 invoice no: f0yqk[protected].

The mobile was used and kept and suddenly it was not booting up. Only message lenovo was appearing on screen and sent for servicing to your service centre at your jayanagar service centre. They have mentioned it as motherboard damaged and touch pad damaged due to water.

Its evident if it is damaged due to water, we will not get startup lenovo message.
We need it to be solved, as it is still under waranty period.

Dinesh
[protected]