Lenovo — regarding problems faced with lenovo handset

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www3.lenovo.com

I was happy with the lenovo smartphones as i had never faced issue with my devices which i had earlier used i. E. Lenovo k3 note & lenovo k4 note. But now i can say that i was totally mistaken.
After purchasing lenovo k6 note i faced several issues in phone & frequent hanging problem but still i had faith on lenovo care that they will listen whenever i reach out to them.

Just after 2 months of purchasing, touch screen of phone started giving uneven responses & unwanted things started happening over phone.

And when i reach out to service center, they first told me that there might be a software issue. I'd handover my phone to them for almost an hour and afterwards they denied to cover it under warranty and asking for cash rs. 6800/-. Is this what we call a service? They were showing some sort of ectremely minor dent on a plastic corner in my phone and said warranty will not cover as this is a physical damage.

I used to buy lenovo phones for myself and my family too & also used to suggest lenovo phones to my friends or colleagues as an example i can share that recently i had gifted a lenovo k6 power smartphone to my sister just 2 days before.

But after this incident i will not suggest anyone lenovo products to buy for anything.