Lenovo — Neglegence of duty

Address:

Chennai, Tamil Nadu

I bought a lenovo laptop 1 month back and availed BTC Offer(ticket no. Btc45381) for which i should have got 2 year extended warranty and a 1 TB hard disk. I have received the warranty extension mail but no sign of hard disk till now. I tried to connect to the lenovo btc offer service desk. I called them 100 times out which 5 times ranged but no one received the call. Rest all of the time it said busy line. I mailed them around 10 times but got no reply at all.