[Resolved]  Lenovo — No service rendered vide Job Card Number SRI[protected]

Address:

Lucknow, Uttar Pradesh

I have purchased a Lenovo P780 mobile on 8th July 2014 from Sri Balaji Mobile at Lucknow. It was having reception issue from the day one but the salesperson convinced me that with change of sim card it would be resolved. After replacing the sim card when the problem consist I again contacted the vendor and he tried to convince me that it is a matter of software which I updated but problem persists. It was ultimately deposited with the authorised service centre at Lucknow on 8th November 2014 and till now I have been making rounds of the same as twice they have failed to deliver the set on committed dates. Finally they have given a commitment of 3rd December 2014 failing which I will be compelled to move to consumer forum. Also the service centre have denied to provide any stand by set and I have to suffer without a set for more than 3 weeks which is effecting my work to a great deal. Expected some better service and commitment level from such a reputed company.