Lenovo — Not getting motherboard

Address:

560100

I am having lenovo yoga 2 13 laptop which is not in warranty period. My laptop was having motherboard issue, so i went to service center in jayanagar (Bangalore) on 16th may 2016. They asked me to place an order through mail and to wait for 4 weeks.

When i called the service center after 4 weeks to know the status, they said that part is not available and to take any cheap level service.

I called the customer care to complain about this issue (Complain no:[protected] but they are not able to give any timeline for the availability of motherboard.

Its been 2 months since i had motherboard issue, but still the company has not provided me part.

Please look into this matter asap.