Lenovo — Not proper service of service centre and support team | |||
I have purchased LENOVO VIBE X2 4G phone dated on 11.03.2015. After 3 months from purchase date I am facing issue with display as it is continuously blinking while operating. Also I have contacted to Customer Support team located in Dadar East (Mumbai) SERVICE CENTRE: B2X-001 ALLIED SERVICES CSL INDIA PVT LTD. However they are not being able to solve my problem within promised time limit. It’s been more than 30 days my phone is in service centre. Also I have contact to "[protected]@lenovo.com" but they are also avoiding to answer me on same issue. At one point of time they are saying me that phone is ready and collect the same from service centre and on the other hand they are saying they are not responsible for these issues please contact your nearest service centre. here we are neither getting the proper answer from any one nor the solution. this is very big cheating which Lenovo team is doing with their customers like me. A humble request you to kindly provide solution on these as its been very sensitive matter now and i am suffering from these since last one month. thank you for your cooperation. Was this information helpful? | |||
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