Lenovo — online warranty issue | |
Dear sir/madam I orederd a lenovo smartphone from amazone on dated 21 oct. 2016. And its delivered after sometime. Know i my phone have a some problem. On dated 2/11/2017 i went to your service center (J. B. V mobile solution, f-396, first floor, khajoori khas, main wazirabad road, opp. Bhajanpura market, delhi-110090. Phone : [protected]) for repairing my phone they checked my phones status online and its clearly shows 55 days remaining and also shows end dates 27/12/2017, but they told me that the warranty was start from my orederd date without placing me so they are not repair my phone under warranty and when i asked how about online status of warranty they told me online status is always wrong.. And also charged me 177 rs for checking the phone. I m totally disturb mentally. And its a matter of deficiency in service and applicable for consumer court, consumer act 1986 sec. 12. Also a criminal 420 offence. Imei:[protected] Was this information helpful? | |
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Comments
We are facing problem in system frequently and we not getting any support from lenovo . As we assume there is technical problem in CPU.So plz your service engineer as soon as possible
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