Lenovo — Order #[protected] status is processing for last One Year

Address:

Mumbai City, Maharashtra

Hello Sir, Is this the kind of Service lenovo provides to its Customer? I placed an order on 9th of January 2013 of Lenovo Bluetooth Headset W870 (Black) from http://www.thedostore.com(Lenovo) and still waiting for the order as the status is showing processing for the last One Year. Order #[protected] status is processing for last One Year. Regards Soumya Ranjan Rout [protected]