[Resolved]  Lenovo — Paid Money at Diwali offer but not received powerbank

Address:

Kolkata, West Bengal

Sir / Madam, I have purchased a Lenevo Idea product on 22/10/2014. My Lenevo model number is[protected]G-50) and serial number is YB04394170. I have registered for warranty Up-gradation, I have received warranty certificate soft copy, but till date i do not get power bank. I called to call center of Lenevo and they provided a number, i.e, [protected]. I spoke to them couple of weeks back. They informed that, they already shipped the powerbank. I asked for docket details, but they were not ready to share, even i did not receive any mail confirmation from theme about shipment. Now, when i called to them on Monday(22nd Dec 2014), they informed, they did not ship that material due to short address, that reason is very much vague. I asked them to ship it in my bangalore addaress, they promised to ship, but still they have failed to keep their promise. I am very unhappy about their unprofessional service. It is my request, kindly take this matter seriously.