Lenovo — Parts are not available

Address:

Ernakulam, Kerala, 682017

Dear sir, i am ramees from cochin, kerala. I bought lenovo s60 mobile on 03/08/2015. But unfortunately my above mobile was mic damged. I visit lenovo service center, cochin (Mobi care, kaloor, kochi kaloor, ernakulam - 682017). My complain id is srin[protected]. Prepaind the servivce amound, they kept my mobile n assured me to solve my problem within 1 week. But after one week i enquire at service center, but service center staff says me that parts are not available and company is not providing to them parts. They don't ready to give me approximate date to solve my problem. Then i can at lenovo customer care toll free no[protected]. My conversation id with office is[protected]. She also not in position to give date when parts will available. She gave me approximate 1 month time. Now i don't want lenovo phone. I want my money back. Pl help me what to do. Thx govind modi surat [protected]