[Resolved]  Lenovo — parts not available, repair of Laptop held for one month. still waiting.

I am having lenovo Idea laptop Z570 Sr. No. WB03695938 having warranty upto 11.05.2015. On[protected], power just shut off. Could not switch on, then on 28/07/2014 the Laptop was given to service centre AEGIS INFOWARE PVT LTD, SURAT, GUJARAT-395001. The repair centre first could not detect the correct problem, they changed mother board but when it did not work. Now they said that the processor is faulty and not getting from Bangaluru. S.O. Number is [protected]. Already 28 days passed. I talked to customer care and told my difficulties. They said that their call is not lifted/attended by supplier. Please solve the problem this time, i shall never advise any one to purchase Lenovo otherwise? Please do help me. H B singh
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lenovo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    4392
    Pending
    0
    Resolved
    633
    Lenovo Address
    Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore, Karnataka, India - 560037
    View all Lenovo contact information