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Lenovo — Pathetic customer care service

I purchased Lenovo laptop in Feb 2021 since then I am facing issues. Everytime it's OS is crashed and since Feb I have re-installed OS 6-7 times. Whenever I call customer service regarding any problem they just say to re-install the windows. I had purchased this laptop for my official purpose and now it has hampered my work. All my data is removed everytime re-installation is made. Pathetic customer care service by lenovo. Really unsatisfied with the product.
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