Lenovo — Pcare :Battery runtime slow

Address:

[email protected]

I had an issue with my Lenovo product and had spoken to Premium Care about it. I was told the matter would be escalated a a senior staff would return my call. When I did not receive any call, I wrote to them but to date no one has returned my call or replied to my email. I would expect a reply or at least an acknowledgement of my email. This is unacceptable.
Reference:
Pcare :Battery runtime slow | [protected] | MP1K3YY8 CRM:0215110