| Address: | Ahmedabad, Gujarat |
Kind Attn : Mr. Sudipto Ghosh ( India Services Executive Director)
Respected Sir,
Myself Ketan Parmar from Ahmedabad, Gujarat. my cell no is [protected]
Need your help. I recently on 1 Nov 14 purchased Lenovo S930 from retail shop and IMEI/SN no. is [protected].
On 13th Nov 14, i was unable to charge it and there were problems like start up issue and it was hang.
So I have given this mobile to your below service center on 14th Nov 14, in time 11:49:40
Country/RegionState/Province Company Contact DetailsProduct
IndiaGujarat
Vision Care
122 Prathana complex, Nr Kakadiya Hospital, India colony Cross Road, bapunagar, Ahmedabad-382350, Bapunagar, Gujarat
Working Hours
n/a[protected]
E-Mail Address: n/a
Fax: n/aSmartphone
Service receipt no : SRIN[protected]
Fault Code mentioned on service record is : M7102.
My problem is starts now, as i am not getting any final confirmation from above service center when exactly i get my mobile. If this is the performance standard of Lenovo products and service centers, i don't think people once purchased Lenovo may recommend your products to purchase any potential customer.
I don't think this mail is delivered to the right person and i will get answer of this mail but if authorized people are active, this kind of complaints may control by giving better products and better service.
Moreover, you can understand, it is difficult to wait for a mobile phone for long time (when you purchased new one) given to service center. Do you think everybody has to keep a extra phone to avoid any inconvenience due to delay in service.
Request you to look into this matter and get my mobile replaced with new one.
Best regards,
Ketan Parmar Was this information helpful? | 
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