Lenovo — Poor response from lenovo service center

Address:

394110

Hi,
I am manish parsaniya, i have bought lenovo vibe k5 note.in my phone there is problem of speaker. When i go to lenovo service station in surat at office no. 2, ramsha tower, above vijay dairy, adajan circle, adajan patiya, surat, gujarat 395005, they have told me that i have to put my phone for seven days for checking because they dont have parts. When i tell them book my complain and when parts of mobile come just call me i will come. But they denied for that. They want to keep our mobile for seven days without reason.