| Address: | Gurgaon, Haryana, 122051 |
I have purchased K4 note at launching time january.after 5 month its battery swell & mic will also not worked.I gone to service center for repairing purpose he denied to repair within warranty than I contact to customer support for help than he provide me Ref. No.
After see Ref. no. He told me that if you think after writing mail we will repair your smartphone with in warranty than you are wrong actually his attitude was very disappointing. than he handover the smartphone to repair technician for status after half hour he told me that your phone is physically damage and we cannot repair in warranty.
On the spot I call to customer care regarding the issue, Customer care Executive did a conversation with Mr. Deepak. He miss-guided the customer care person saying phone is physically damage while last time same service center have checked the same problem commenting "Battery swelled, we can't repair within warranty". Job sheet is attached for your reference. now they are saying they upgraded only software last time. But my phone is not upgraded any time. Any person like me don't have so much time to go services center again & again. I have already visited your service center two time with no result.
I am totally not satisfied with services center behavior. Davinder & Deepak talks very rudely. I can't expect this type of service from a company like Lenovo.
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