Lenovo — Problem with the laptop recently purchased( Request No. [protected])

Dear Sir/Mam,

My name is Preeti Singh From South Delhi and I am writing to you to express my dissatisfaction with a laptop computer that I bought at Vijay Sale on 4 January 2021 at Faridabad.

The laptop was purchased new. I have attached a receipt listing the features and security guaranteed by your company. All of them have a warranty on parts and labor.

Since my second week o[censored]sing this laptop, the laptop worked very slowly. I have not downloaded any additional software nor adapted the OS in any way. I have also noticed that the fan runs continuously because the laptop is constantly generating too much heat to the point that it does not function, or does it slowly. Within a month, the motherboard of the laptop stopped working. When I went to the service center, they told me, his motherboard is damaged. In such a short time, I want to replace this laptop due to the motherboard malfunction.

Please allow me to return the laptop. I just want a laptop that works for me.

Please find attached the Bill and below the details about the Serial Number & Request Number for your reference.

S/N: PF2FR4Z2
CPU: Intel i3-7020U 2.3GHz

Request No. [protected]

Please contact me if you require further information.
Preeti - [protected]