Lenovo — product is under international warranty but not replacing defective item

Lenovo — product is under international warranty but not replacing defective item

A ahamadali from Bengaluru, Karnataka

I bought laptop lenovo with serial no : pf0id0fq, at saudi arabia in international warranty. Now i am in india, when i get keyboard complaint i contacted the lenovo support via chat and described the issue. Customer support advised to visit service center which 35 kilomerters away. I visited service center and drop the laptop and they registered complaint id :[protected]. But afte 2days they have rejected the service saying item not available.. How to proceed now i cant understand. This item is not available in other local stores also. If i take service other than authorized service center my laptop warranty will end. Please do needfull in this matter.. Was this information helpful? No (0) Yes (0)
Lenovo customer support has been notified about the posted complaint. Nov 23, 2017 Updated by ahamadali till now not resolved no one has contacted . what is the solution.
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