Lenovo — Regarding cashback offer issue during my purchase time

At time of purchase including cash back offer terms shows that FREE BAGPACK Provided for all orders.

Now there is no free bagpack.

My bad to choose lenevo.
If you will not be able to provide any contact as a escalation.

I will initiate a mail along with all chat backups and emails to the lenevo team.

I will inform my issue and try to be get resolved...

Reference I'd:[protected]
my case id is C[protected]