Lenovo — regarding mobile lenovo a6600

Address:	Jammu, Jammu and Kashmir, 180004
Website:	[email protected]

Sir, we purchased a mobile of lenova company lenova a6600 on 07/06/2017 at rupees 6289 after one month it has started working low having battery problem which takes much time for charging and has voice issue. We made a complaint on line with reference number[protected] and guided us to visit nearby customer care which we locate at gandhi nagar behind afsra theatre, they checked the item and found genuine problem, the equpt fucntions satisfactory for some time but same problem again exixts. Now we visit same destiny again and they take few days for its repairs when we visit to collect it we find there is one way conversation and put they said it takes few more days to repair we wait with patience then they made a call for its collection we went and collect but the main two problems are still there and we are not satisfied with the equipment and service by spending our hard earned money for satisfaction but not got with this set. So we hereby made a request either change the equipment or provide new equipment of other model of same cost as our set is still in warranty. The jod details of the service centre is as under
S/n hke6k12m (21)
S/n hke7rc6x (21)
S/n hke7rc8h (21)
The set belongs to self monoj koul, q. No 20, block 6, policehousing colony gulshan ground jammu and my mail address is [protected]@yahoo.com and my cell no is [protected]. Resolve my issue at an earliest as i have greart faith with lenova company my home pc is also from same company so that i will convince my wife i have not did wrong by purchasing this product.. The imei of the equipment is [protected]
[protected]. Regards.