Lenovo — Regarding repair lenevo laptop key board

Address:Kolkata, West Bengal, 700107
Website:Lenevo

Dear sir,
This is to bring to your kind notice that i had purchased a lenovo laptop dating to 26.01.16. Having used it four months, i have found that the keyboard is not working properly. I had lodged a complaint regarding this with lenovo company’s customer care. Sadly it seems the officials, who are designated to serve customers, are not helpful at all. It is since 4th january, 2017 that i have been trying to get in contact with them. They are deliberately delaying the communication process given the fact that my warranty expires on the 26th of january, 2017. I find absolutely no reason to be kept waiting in this way. I have mailed all the required documents as soon as i was asked for. Please find attached all communication with lenovo officials.
Sir, it is my earnest request that you kindly intervene into this matter and guide me; i want justice
Regards
Kali sankar ghosh
Kolkata
Mobile ; [protected]
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