Lenovo — Regarding smartPhone Problem | |||||
Dear sir, A myself rajeev kushwaha, have bought a smartphone lenovo vibe k-5 note worth 11699 inr which was delivered on[protected]Invoice no. Foyq[protected] First time mic problem was found in my mobile for which i have submitted my mobile on 23.03.2017 to lenovo authorised service centre, amar plaza-ajmer (Rajasthan) I received my handset on 12.04.2017 from service center, where its imei no was changed due to mother board replacement Again network problem found and i submitted my mobile on 13.04.2017 to lenovo authorised service centre, amar plaza-ajmer (Rajasthan) Now today (12.05.2017) mobile is sent to arsh telecom, city cinema, ajmer (Raj) (As per talk with lenovo customer care) When it was convenced from arsh telecom that the mobile has been completely damaged due to change in imei no. For these complaint, in damaged period, i have talked so many times to lenovo customer cares (Mr. Anand, mr. Ishita, mr. Savya, mr. Injaman) I am completely frusted with these type of activities due to this type of defected handset buying. Document attached for your reference. I strongly required to provide me my mobile cashback/new handset replacement. Eagerly waiting for your positive response Regards Rajeev kushwaha Mob. [protected] Was this information helpful? | |||||
Lenovo customer support has been notified about the posted complaint. | |||||
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