[Resolved]  Lenovo — request for doa letter

Address:

Ahmedabad, Gujarat

This is to inform you that I was purchase of Lenovo mobile S920 on date 18/01/2014 with your dealer J.KUMAR MARKETING LIMITED with bill no 12849 & IMEI NO [protected] Ahmedabad. After purchase of mobile I have lots of problem in the mobile instrument. Like that internet not working, audio jack, els not done & no data backup, etc. my all problem are include in complaint id no. SRIN[protected], SRIN[protected], SRIN[protected], SRIN[protected] & SRIN[protected] in between my mobile body change by your one touch service station and given damage body. I have submit my phone on date 02/09/2014 in the problem are mentioned in SRIN[protected] but still date problem are not solve .the customer executive given the instrument without repairing then I asked the customer care executive he said the part of are not available so use this instrument I will be inform to you will the short time when parts are coming but Nobody inform this regarding when I was called the your Service Station the Customer Care Office Mr. Sunil said the parts are coming .so you submit your mobile and then I was gone the service station the customer care executive said parts are not available and parts is not in good condition. I am very harassed by your service station. I have mention the service station address. And also they are fill up Lenovo service experience detail without inform to me they are not attend my call and not given proper reply regarding which time parts available. Most of all parts are change by your service station in my mobile & todays one month and 2 day are ago of my complaint but problem is not solve. now nobody attend my call.So Now I have request to you Please release DOA letter.so I can buy other company mobile or the same company better instrument. Address Of Service station. HCL Services Ltd. 14, 15, 16, 171st Floor, Neptune Tower, Opp . Nehru Bridge, Ashram Road, Ahmedabad- 380009 Gujarat Ph.no.[protected]. M.No.[protected] Regards Amit Shah M.No.[protected] [protected]