Lenovo — Screen problem

Address:

700120

Dear sir/madam,
I were facing the touch screen problem in my mobile (Model no lenovo k3 note; purchased on 28th nov’2015). As per document my mobile is under warranty.
I submitted my mobile to syscomp electra service center, barrackpore west bengal on 07 july 2016 for rectification. They told me that due to long time holding, nearby ear has caused the liquid damage and i totally disagree with them.
Complaint reference nos:[protected];[protected];[protected];[protected]
Therefore, you are requested to do the needful.
Thanks and regards,
Md. Moizuddin