[Resolved]  Lenovo Service Center - Active Comnet — No Customer Service

Address:

Chennai, Tamil Nadu

My issue in my tablet - It doesn't Detect The Sim Card. Where ever you go with a problem in Lenovo Authorized service centers, You can't find a solution! You will get a another Problem! And This is my second Experience in a different service center! Such a great experience happened to me in the service named "Active Comnet" in Alwarpet. I had a problem in my Lenovo S-6000 tablet. I went to the service center at "Active Comnet" in Alwarpet Chennai.They told that they need time to find out the issue in my tablet and they also said me to wait for at least 3hours.I have been roaming around the area for 3hrs. After Icalled them, they said "how can we find out the issue with in 3hr" . I asked them how long this will take.the person told that he require more than 2 days. I said okay. After 2 days, I called them, they repeat the same, They can't find out the problem with in this short period. I asked when it will happen.They told me next day.In the next day. I called them again.On this time they expressed in a different way. They said like this "If you want your tablet you can take from us, But still we aren't find out the problem"Even I didn't argue with them.they expressed in a bad manner. Again, I told it is not urgent for me.I request them to come up with a solution. At last, again they asked 2 days time again, I said okay After 2 days, I called them, they asked me to come and collect the tablet becoz they could not find out the problems.I collected my tablet from the store, Once I reached my home, I noticed that, they inserted a sim card in a wrong direction, So it was jammed into the slot., could able to remove. I called them for the solution, how can I remove the sim card, they simply told "use small pin or hook to remove!"(I know it can't remove by the help of small pin or hook) Points I need to mention: 1. They didn't update any status of tablet when its in their service center - I need to call them always for the updates.(even they told they will get back to me) 2.The wrongly inserted sim card is not belongs to me, I don't know to whom its belongs. 3. They way of approach is so bad.(The word service? is not belongs to them.) 4.Final, I hate Lenovo, Becoz they can't say that they are an International Company.