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Lenovo

Lenovo — Smart phone is not working

Address:Bangalore, Karnataka, 5600324

Lenovo Vibe[protected] [Incident:[protected]](5)

Hi,

I have purchased Lenovo Vibe p1m40 on June 2016 and was using. but recently, i mean from 3 weeks i am getting Ultimate power saving button error and i am not to do any operations. I am missing all my communications and lost all contact numbers along with SD card data also.

I have raised request Lenovo Vibe[protected] [Incident:[protected]](5) and following up with them on daily, but there is no proper updates.

My issue is atill there and i don't know how can i reach them.

Regards,
Srinivasa
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Lenovo customer support has been notified about the posted complaint.
Dec 05, 2016
Updated by dtsrinivas1970 Hi Varsha,

I have already submiitted my mobile with Service center team and they have kept my mobile for 3 days and i don't know what they have done, but the issue still exists.

If i go there and submit my mobile again and the issue is not fixed, who will take the responsibility, please let me know.
I am not expecting the answers form such a reputed company like Lenovo, (I HAVE PURCHASED laptop and MY WIFE also using lenovo mobile), when it comes to servicing they are least bother about the customers.

Who will take responsibility if the service center is failed to fix my issue.

Please escalate to your manager if you don't have an answer.

Regards,
Srinivasa
Dec 05, 2016
Updated by dtsrinivas1970 Is anybody really looking into my issue.
Dec 05, 2016
Updated by dtsrinivas1970 There is no reply from you till now
Dec 05, 2016
Updated by dtsrinivas1970 Please let me know your inputs, based on that i will take further action
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Hi,
You can file a case in consumer court for detail you can log on to MyAdvo | Get Legal Advice | Find Expert Lawyers (http://www.myadvo.in) or call at [protected]. You will be surely served for the injustice incurred to you.

Regards,
Ujjwal Agarwal
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Is anybody from the lenovo company side looking into my updates.
Hi,

Kyathi communications --- They have very limited staff and team doesn't know(qualify) how to talk with customers. I am keep on calling from morning, to know the status of my issue, they have not picked up my call. i will share contact details[protected] and my complaint code:- C0017-Freezes / crashes

please let me know the status of my mobile issue.

Regards,
Srinivasa
[protected]
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