Lenovo — Smartphone

Address:Bangalore, Karnataka
Website:www.lenovo.com/

My name is Vinod Khemchandani. I am one of your customers and I am hoping you may be able to help resolve a problem facing by me. After seeing so many products finally I purchased a Smartphone Lenovo A6000 Plus from Flipkart as Lenovo website go through me to Flipkart.com on 19/05/2015 and its delivered within 10 days. Within two weeks phone gaining too much battery so I complained to Flipkart and they are ready to replace but they will not give hand to hand replacement so I avoid it. Then after I reset my phone. Then it will continue going good for some time. But from now since this month 09/2015 my Smartphone is irritating much. As its heating very badly and gaining full battery within 2 hours and its hanging very much and automatic use internet without any surfing or downloading. Its unbelievable to knew that I put internet on and do not download anything or surfing but it takes 300 mb per day. Although I go to service center they will upgrade my phones 2 times but just after upgrading they also see same problem of hanging and heating. Then they will suggest me to flashing but they tell there is no new files available by company for flash. So we will send it to company and you will come after 10 days. But I do not give phone there because it takes 10 days and company will not provide me any temporary phone ? and within 4 months it have soo many problems . So please do helpful for me.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lenovo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    4392
    Pending
    0
    Resolved
    633
    Lenovo Address
    Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore, Karnataka, India - 560037
    View all Lenovo contact information