Lenovo — Smartphone K4 Note

Address:	560037
Website:	www3.lenovo.com/in/en

My phone had GPS problem and after many emails and trips to two service centres, phone's motherboard was replaced after 23 days.

Now my phone has different IMEI numbers than the original and my warranty was dependent on older IMEI numbers. I have been asking Lenovo to clarify on my warranty status as well as extend warranty by 23 days.

However, Lenovo is not replying and not telling me anything about my warranty status. Now I have also asked them to pay me all the amount spent on the other phone due to my main phone being not with me for a long time.

I am fed up with unprofessional behaviour of Lenovo staff and their service centres' staff. They have advertised email address to escalate the problem but no one is replying making me waste my time.

I repent the day I decided to purchase Lenovo smartphone.

Please help me resolve this issue.