Lenovo — Smartphone Repair is delayed

Address:

Mumbai City, Maharashtra, 400508

Service Order No. : SOIN[protected].
I have Lenovo K4 Note and it was bought in Feb-2016. I didnt even use the phone for an year and it started giving issues like LCD screen colour was lost at a corner, Compass not working, call drops, etc. Now when i submitted my phone for repair, the service center officials said it will take a week and i will get back my phone.
After a week when I started calling the service center, they dont lift the phone calls. After trying around 100 times, the receptionist says they have ordered the equipments and they still didnt recieve the same from the company. After 8 days also this is the status. The complete service methology of lenovo is worst.

Smartphone is very important and these kind of delay is making life more pathetic. From a leading smartphone brand the kind of service they are providing for its flagship handsets is pathetic