[Resolved] Lenovo — Smartphone VIBE

dtsrinivas1970

from Bengaluru, Karnataka

Address:	560024
Website:	www.consumercomplaints.in/new_complaint

Hi,

I had given my phone to Kyathi communications and they have took 3 days to re installed OS and then mobile was in a good condition for only 3 days and later the same problem. I am not able to communicate with the team from 3 weeks.

I need my mobile issue should be fixed immediately or let me apply for the warranty.

Please let me know.
Note:- (
Re: Invoice of order - OD[protected] [Incident:[protected]]
Question Reference #[protected]
Question Reference #[protected]
Lenovo Vibe[protected]
Regards,
Srinivasa

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Dec 5, 2016

Complaint marked as Resolved

Hi Varsha, I have already submiitted my mobile with Service center team and they have kept my mobile for 3 days and i don't know what they have done, but the issue still exists. If i go there and submit my mobile again and the issue is not fixed, who will take the responsibility, please let me know. I am not expecting the answers form such a reputed company like Lenovo, (I HAVE PURCHASED laptop and MY WIFE also using lenovo mobile), when it comes to servicing they are least bother about the customers. Who will take responsibility if the service center is failed to fix my issue. Please escalate to your manager if you don't have an answer. Regards, Srinivasa

Lenovo customer support has been notified about the posted complaint.

Dec 05, 2016

Updated by dtsrinivas1970 If you notified to lenovo company why they are not contacting me at +91 [protected]