Lenovo — Smartphone Vibe X2 - Camera Complaint Pending with the Company since 2 Months

Address:	Cuttack, Odisha, 753001
Website:	www.lenovo.com/contact/in/en

I have a Lenovo Vibe X2 with IMEI numbers [protected] and [protected]. The phone's touch screen was not working for which i deposited it at a customer service center, OA Infotech, Cuttack. After receiving it from the service center the following problems started: 1. Camera could not be opened and the error message said "Can't Connect to Camera". 2. The battery backup for a fully charged phone which previously lasted for 14-15 hours with heavy usage now lasted for just 8 hours. 3. The flash light would automatically switch on while in pocket. Hence i had to again send it to the customer service center. I deposited the phone on 28th August '15 (Job No.:RNA[protected] and now when i inquired, they say it would take another week. It has been 2 months already, that my complaint in still pending with the company, and as per the service center, they have still not sent the spare camera.