Address: | 313001 | Website: | lenovo smartphones |
I went to service center at udaipur rama telecom for repairing of my lenovo k4 note as my touch was not working. There was some touch regarding problem in mobile. First i want to say that there was no decorum of lenovo service center. Their service representative behavior was very bad. The service engineer checked my mobile and opened all the parts. After open my mobile engineer told me that what is the model number of mobile. Engineer who services many kinds of mobile daily doesnt know model number of mobile.
He also broke connectors of motherboard of mobile and told to change the motherboard and said expenses would be 8, 500 rs.
The problem was to change/repair display or touch but he damaged my motherboard while open my mobile.
My mobile is in warranty period and purchased on 8 march 2016, but he refused to repair mobile under warranty.
Very poor servicing from lenovo smartphones. Now i want new mobile as my phone is not working. Was this information helpful? |
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