Lenovo [protected]@ Vsl Electronics Pvt Ltd — unethical behaviour and using vulgar words

Address:

Hyderabad, Andhra Pradesh

13th july, 2015

Lenovo Exclusive Store
@ VSL Electronics Pvt Ltd,
shop #95/C, Parklane,
Opp.: Chenoy Trade Center,
Secunderabad - 500003.
Telangana.

Description: It has happened like this me, Sudheer, had an issue with my Lenovo laptop, for which I was looking out for a Lenovo authorized service center for the issue to be resolved. So me and my friend were looking for the Service center as we were told there was a Lenovo outlet/dealer is available at Chenoy Trade Center(called as CTC). So we found the shop at the address mentioned above, we walked into the store to find out whether it is just a sales point or is it service point also. When we asked whether it was, he asked us what the problem was. We narrated our problem, after which he asked for where we bought the laptop. We told him that it was from another outlet inside the CTC building, all of sudden he suddenly started to yell at us. we were confused. We then demanded the explanation for his rude behavior and for not telling the details of Lenovo service center. He used vulgar language to scold us for entering his shop. He raised up from his seat and came to beat us. We demanded that it will be your responsibility to give information on your companies service center details. then he go off from my shop and he tried to through us out of shop. As my friend resisted he tried to beat him. There was the other guy who also works in the shop came and was yelling that we are not afraid of any mother [censored]ers, go where ever you want you can complaint. I don't understand how the Lenovo has given him the license to maintain their outlet/dealership shop with his rude attitude and vulgar language. Where has gone the standards of the Lenovo.

This has happened just for asking whether the shop was a service center or not and for asking the address of the Lenovo Service center address. Is he angry that we didn't buy laptop from him? Is he jealous of other shop? If he cannot do his business properly then is it our mistake? We just wanted an public apology for this insult to us. His license must be canceled. has to be charged under defamation.

Unfortunately I cannot provide the proof by myself, but can check the CCTV footage at the shop. time must be around 1300hrs to 1400hrs. I can provide the visiting card of the Shop.

Thankyou