Lenovo — Substandard laptop sold

Address:

Shubham dealers, Raipur Chhattisgarh

Purchased yoga laptop from local dealer in Raipur Chhattisgarh (details enclosed as pic)..it raised doubts since start..charger was not in original packaging which was told as mistake and handed over later..within month, it crashed.. reconfigured by dealer.. continuous issues..past three months it's under repair as keyboard not functioning..dealer informed that OEM is not supplying parts needed for repair..it is suspected that damaged product is refurbished and sold as new by Lenovo in smaller unaware markets and exploited covid crisis surge in demand of laptops..despite continuous chasing by dealer, no efforts being made to repair by OEM..