Lenovo — Supply of defective mobile lenovo K6 | |||||
Dear Sir, This is to inform you that I have purchased a Lenovo Mobile, Model K6 having IME no. [protected] from M/S Mr. Talk, 270, Cariappa Street, Rajban Ka Pul, Meerut Cantt, Meerut, Uttar Pradesh, India on 22/12/2016 costing Rs. 15800/-. All of a sudden on 02/02/2017, the mobile become dead and it was not booting. I complaint the problem to M/S Mr. Talk from where I purchased it, they did not entertained me and told that the mobile cannot be changed and referred me to go to your service centre. At service centre after checking it that software need to be uploaded and soft ware was not available on that day and on next very day I was told that Mother board is to be changed and you will get it at least after one week and I have no choice but leave it at service centre. Sir, please advise that to purchase Lenova, was it a crime? I was misguided and harassed at every step (from purchase point to service centre) from last two days. It is now confirmed that your company has cheated me and request you to please do not play the sentiment of people by cheating. I, therefore request you to please arrange to provide me new set in lieu of defective set failing which legal action will be initiated against your company as well as top execuitives of your company Yours faithfully, Sarthak Singh Mob. [protected] Was this information helpful? | |||||
Lenovo customer support has been notified about the posted complaint. | |||||
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