Lenovo — Terribly upset with customer support with my two months old laptop

Address:

India

Dear Customer support,

I am extremely disappointed with the service Lenovo has provided me so far. In last one week, I felt so harassed that I feel like taking this complaint to higher authority i.e. Indian Consumer Complaints forum. It would be great if you could still take the necessary action.
I filed the complaint for my laptop serial no.ed PF30DMV7 purchased just two months ago. A vertical dot line was visible all in a sudden across the laptop LCD display on last to last friday i.e. 1st October.
First of all, I didn't get a call back after lodging several complaints. Then on last monday i.e. 4th October I started chatting with the virtual assistant in the webpage. After spending four hours taking time out from my office schedule, the virtual assistant raised a ticket for a technician visit to change the LCD display monitor.
The technician called me on Wednesday and said that he would like to visit me on Thursday at 2pm if I am available for one to two hours. I agreed.
During his Thursday visit at 2 pm, he destroyed my lcd display completely. He couldn't even restore to the previous setup. I had a very crucial meeting on Friday, which has been compromised for life due to him. He couldn't even give a stand by laptop. I felt completely shattered, completely broken. Nothing could ever replace my agony and frustration. He couldn't even give a disclaimer before starting the work that this could happen.
He again visited on Saturday saying he came with the parts which could repair the display. This time he has destroyed my motherboard. My laptop is no longer functional.
Been shocked and awestruck, I would like you to give me a heavy compensation for my loss. I want a brand new laptop as soon as possible. It's only been two months, I purchased this laptop. This kind of service is completely unacceptable to me.

There is no further communication I have called numerous times, the helplines. They always appeared busy. I wrote numerous e-mails. No response.
I am terribly upset with no functional laptop since 7 th October. I am frustrated with the poorest customer support.

Please take the quickest action possible.

With minimal hope,
Manjeer