Lenovo — Turning down of Accidental Damage Protection claim on Filmy Ground

Address:

greater Noida

Warranty claim of my laptop under Accidental Damage Protection Plan was turned down due to non availability of one key lost during accidental damage. It is really shocking to know that a customer have to first find and keep safe all the small parts like screw, pin, minute things etc. to avail. Beware customer while buying lenovo product with Accidetal Damage Protection Plan. They can reject your claim on any filmy ground and that too without providing any written reason for the same as in status of the claim will show "Solution Provided"