Lenovo — Two lenovo ideapad flex 14, black, model name 20308 each for rs 48, 000/ -

Address:

Chandigarh, Chandigarh, 1600017

Based on our previous experience and in view of Good track record of the Company, On 10th May, 2014 our legal Firm Purchased Two Lenovo ideapad Flex 14, Black, Model Name 20308 each for Rs 48, 000/- in the Name of Mr P.D.Sharma and Mr G.S.Sarin from Atlantic Technologies, Chandigarh. Flabbergasted to note that on 31st May, 2015, the batteries of both the systems started showing alert " Battery Week, needs to be replaced" and after one month the batteries became dead.Then our hunt for battery replacement from Lenovo started.We could trace out Company address for purchase of Company battery.
The Company provided contact numbers of Two Vendors at Chandigarh.Accordingly, we deposited Rs 4000 with Lenovo Service Center SYSNET, SCO 357, 2nd floor, Sector 32 D, Chandigarh on 02.09.2015.Today on 13.10.2015 we recd a telephone call from the said service center to collect Rs 4, 000/- from them as the Batteries are not available with the Company.Under the predicament pl advise us where to go and whom we should contact.If our grievances are not addressed with in 15 days we would be constrained to place the matter before the consumer Forum and Social sites.The Company has supplied us fake material which should be immediately recalled from the market to protect the interest of its customers.