Lenovo — Utter unprofessional Service from Lenovo

gd.dhiman

from Delhi, Delhi

Address:	New Delhi, Delhi, 110001
Website:	www.lenovo.com/contact/in/en

I submitted my Lenovo K4 note([protected]) on 21st Jan 2017 and was confirmed verbally to me by Service Centre ( Cannaught Place, New Delhi )that mobile will be delivered in 2 to 3 working days.

But now today is 9th February 2017, but unfortunately there is no single response from Lenovo.

When I asked the service person why expected pick up date is not mentioned in job sheet, I was told that "when your mobile gets rectified we will call you"

I sent mail to Lenovo support Team and Service Director as well ( [protected]@lenovo.com ) few days back but stil no luck, instead they responded on mail that if there is no response from my side, they will resolve the ticket.

Nothing was pending from my side, still lenovo service team behave like this and even till today there is no confirmation from Lenovo when I will get my mobile from them

Was this information helpful?

No (0)

Yes (0)

Lenovo customer support has been notified about the posted complaint.

Related Lenovo reviews

View all 4392 Lenovo Reviews

Comments

NAYAN JIVRAJANI

from Rajkot, Gujarat

Warranty is not updated through service centre. We attached bill copy but service centre ask warranty is not updated. As per answer they mail company but company not answer them. We have bad experience in Lenovo. We are not satisfied with Lenovo service.