Lenovo — Warranty handset unable repair & deliver

Address:

Pune, Maharashtra, 411014

I purchased Lenovo handset on Dec 15with one year warranty. Suddenly Internet was not working, I called customer care& got address of service center. I went & showed handset to HCL Services (Lenovo authorized service center) on 03 Sept 2016. Till date no response from both Lenovo & HCL inspite of repeated emails & phone calls. Even the executive director Sudipto Ghosh has given false assurance through his mail dt. 22 Sept 2016 of resolving the issue but till today nothing has happen.
Through this forum I am filling this complaint & demanding that I should get brand new handset from Lenovo.