Lenovo — Warranty registeration related | |||||
I bought a laptop from Lenovo idepad 300 series on 1st January 2017 but by mistake the dealer generated the bill for 11th January 2017. When I tried to register for warranty by uploading the bill lenovo said that we can not register the system for warranty as well as ADP which is in offer these days because the bill is generated for wrong date. I called customer service and lenovo agent Paulomi told me, that I need to get an email confirmation from dealer from his registered email id that it was dealer's mistake and not mine in-spite of me asking whether you need just the email confirmation or a rectified bill as well. She clearly said just an email confirmation would be sufficient. Now when the dealer has already sent the mail to lenovo on [protected]@lenovo.com, the other agent from lenovo has again denied to register my laptop for warranty. I am having the original bill with myself and still they are denying to provide me the warranty. Was this information helpful? | |||||
Lenovo customer support has been notified about the posted complaint. | |||||
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